WEB Site FAQ - Freqently Asked Questions

1. What is a server?

A server is simply a computer that allows any user to log onto it and download information. When you visit a website you are downloading the page, which is just a file, to your computer. The browser, Internet Explorer, Netscape, AOL, etc., interprets the file and displays the text and images.

2. What is a domain and why do I need to register it?

A domain is the name of your website such as www.teamseaholm.com. When you register your domain people can get to your site by typing the domain as the address. Without getting to deep, the world wide web WWW servers resolve the domain name and transport users to the server and the location of the files of your site. You will need to check to see if the domain you want is currently registered. If someone already owns the name then you'll need to use another domain name. You can check to see if your domain is registered here.

3. What if I don't need 6 pages or want a different looking site?

That is 100% okay, we'll work with you to get what you need. If you only need 1 page, will work out a way to get you one page. Unlike most WEB design companies, we're not going to try and sell more then you need, or talk over your head with terms you may not be familiar with. Satisfied customers is our main objective.

4. How do I make updates to my site?

The update process will start with a request e-mail or phone call. If you need an update we'll get to it as soon as possible. Plan for requests to take up to 4 days to be processed. This will be dependent on the number of customer requests in the queue. We will make updates based on the receipt date of the request, first come, first serve. Update costs will be $35.00 per hour billed at 30 minute intervals. So, if have an update request that only takes 30 minutes to complete, you'll only be charged $17.50.

4. What is a web host?

A web host is a company that provides server space for your site. We did a great deal of research before transferring www.rccombat.com to a new web hosting company. We chose Parcom Hosting for a number of reasons but mainly because of their customer testimonials. Reports of service calls that are answered by human beings and not an automated system. Our experience with Parcom has been excellent. Their response time to requests has been very timely and their support staff are all very helpful.

If your question is not covered here, don't hesitate to ask: seaholm@teamseaholm.com